These guys are pros and I have been associated with them for a long time now. If you come across any issues whatsoever, they will put in their best efforts to get them solved. Also they seem to have the latest stable versions of software loaded up.

Thanks,

- http://CodeBerg.com/

[Web Design and Development Services]

My company (Airport Plazas LLC) and I have been with Logicweb for years. This company is amazing with support, I had a couple issues with my company email, one call to logicweb and they assited me to correct issues I had on my end. They are extremly reliable, I have had no service interuptions at all. Logicweb supports my whole corporate team and we are very pleased with there service,pricing and reliabilty. My company is spread out through several different states, all sites are supported under Logicweb. We appreciate the team logicweb has and wish them all the sucess.

always behave as logic high and gives the solution to what it offers

Up until the resent domain transfer withing their company the support people may have been competent but always left me with a feeling I must be dumber than the average rock. The domain transfer was frought with problems because I am not a true IT person but also because the instructions on how to perform the transfer were written like the old IBM days - they assumed you knew a lot about this and only needed a few hints.

Through the course of this exercise it seemed there were two kinds of folks working tech support, the bad cop and the good cop, or one bi-polar cop. In the end it all did work out and they were patient and helpful for the most part. I did receive a note that they had rewritten their domain transfer instructions with more clarity and information.

I hope in the future ALL of the tech support folks understand that we're not all IT professionals and being curt and terse with the customer base, no matter who, is not the best sales policy.

I was with logicweb when they were Virtuoso. When they were Virtuoso the support was very friendly and very good. Now, they are downright rude. I had an issue with nameservers and they responded very rudely to my ticket. They closed the ticket before a solution was reached. The reliability is also very low in my opinion because my website has been down many times before. I am now moving to another host because logicweb is that bad!

They have a rapid professional support can help you as you hope exactly. they are so good :)

I've been with them for many years and I now have two VPS units with them hosting several dozen sites. They just keep getting better and better... The support is always very helpful and prompt, and the servers themselves seem extremely fast (my smaller 512MB/20GB partition reliably outperforms a 2GB dedicated machine I host with another company). Thanks guys!

Logic Web has been our hosting site for 5 years and we will never change. The customer service is wonderful and the staff are very helpful. I also had a problem with my iphone not deleting mail from my business email and the iphone advanced tech support could not figure it out. A Logic Web Tech actually took the time to use his own phone to find the setting to fix my problem and he emailed me all the details. I am truly happy with Logic Web and throughtout the years we have only had a couple issues that were resolved promptly. Thank you Logic Web for everything and being a professional company.

We have been LogicWeb customers for several years. We are entirely satisfied with the quality of service we have received.

While nobody is perfect, the support at LogicWeb makes a huge difference in my experience as a reseller hosting client. Whenever an issue has come up, they've been very helpful and make it clear that I'm valued as a customer, making sure the issue is resolved correctly. And their prices are very competitive- can't overlook that.

Whenever I have a problem with my site, I never worry because I know the support guys will always get my problems solved immediately.

I renew for third year. Server is good, 10GB memory. They move me last week to this faster server and I'm very happy.

This host setup my account and I was never able to access the WHM by IP address because something was wrong. THEN, they promised to transfer my websites over from my current host and they did not know how. I had to be helping them and still they couldn't get it right. Then they accused my host of lying to me. And then they started getting very hostile with me. I exercised more patience than they did.

I was the paying customer who never got what I paid for. I paid for a hosting account and I never got access to it. The customer service was POOR. The support technicians are inefficient and RUDE. And when they realized that they were the source of the problem instead of resolving it, they got defensive.

I do not recommend them. I immediately asked them for a refund and I still have not gotten the refund. This is by far the worst host I have ever encountered. I am staying with my host. I was only moving so I could get PostgreSql which I need on my reseller account and my host does not offer it.

Nuff said.

I have been with Logic Web since they bought Virtuozzo Net Solutions which was my first host. I've had inconsistent uptime, inconsistent data rates, and e-mail is so slow. Their support staff, like others have said, are just downright rude. They close tickets before a solution is complete. I have been in the tech field for many years and have run my own web servers but have decided to let the burden go to others. I know what it takes and I feel like they don't take it seriously. I am considering leaving this year before my contract automatically renews itself.

fast, knowledgeable support service

You get what you pay for. Web services are fine for the most part, have only been down a couple times in the last couple years. Mail and support on the other hand are HORRIBLE. Mail services both POP and SMTP are often down, with a variety of problems.

The support is even worse! Initial actions on the tickets are prompt, but expect to wait HOURS for subsequent communication. Support staff fails to check local challenges first (IE telling me there was a problem with my DNS host when it was in fact the malfunctioning spam assasin), and will give terse and unhelpful responses. It seems that other than wiping firewall entries the only abilities the staff have is to reset the server...their answer to almost everything. If just hosting web, it works great for the most part, but avoid email like the plague.

The customer service is the best that I have seen so far.

hi.

logicweb has been the worst hosting service i have ever had. I send more than twenty tickets and still frecuently my website is down. Plese try another hosting not logicweb.

I have been a customer of LogicWeb since 2004. Hosted a couple of websites, some of them were high load sites and had no problems during these 6 years. I'm more than happy that I found them.

Best value for the price, support is efficient, and uptime is more than acceptable.

We have been with Logic Web for years and they are awesome. Every concern or question I have is answered very fast. They are professional and IF ever a problem it is resolved right away. Great job Logic Web, keep up the good work. Im a happy customer and will stay with you for along time .:)

I have used several hosting companies as our hosting needs have expanded, and we are beyond happy with the quality of LogicWeb's service.

Logicweb my webhosting service provider for 5 years, excellent service.

The attitude of their support team is downright horrible. They act as though it's a burden to deal with you and help you out. As if someone's forcing them to sit there and answer your annoying questions. I am a professional, fulltime website/graphic designer and I have dealt with many hosting companies. This is the only bad experience I have ever had in the past 12 years of using hosting companies. I would love to show everyone the conversations. I have them saved. Contact me if you'd like to see them. I finally said I would appreciate it if the person wasn't a smartass, and then that person decided to go off on me, the paying customer. I have never heard of a company that treats their customers with such disrespect.