On the first year, we were very happy with DownTownHost as we rarely encounter down times with them. We have a reseller Shared Hosting account with them. But the nightmares started about a year ago.

All our sites would go down intermittently anywhere from 5-10 time daily with 10mins to as much as an hour intervals. This was just unacceptable. We went back and forth with them to fix the issue. They ended up replacing a hard drive. Then just after a month, the problem started again. At this point, we have already lost a handful of clients.

We are slowly moving our remaining sites to a new and better hosting provider. Stay AWAY from DownTownHost as I don't think they can ever recover. They are indeed on the downhill now...

I have been with Downtownhost for over 1 year and have had good success with them until lately....

My AWSTATS and webalizer stats have not updated for a whole month. After complaining a few times and after being blamed for causing the problem, I was told it is a CPanel programming problem and they have referred it to the programming. Still haven't heard anything back.

I have a spammer on my server and they do not want to track down who it is. SO i keep getting email returned as spam.

They are seemingly going dwonhill as all WH providers seem to do eventually.

It is sad, They used to be a good company!

It's a fast server, but it has continuous memory problems, so it's not good for big websites or blogs with more than 500 entries.

Also, I contacted technical support to solve the memory problems of the server, and they told me things to do to test and nothing worked, after that, they doesn't want to give me further support, that's why I think that it could be a valid hosting but only for small websites.

DownTownHost use to be good. Abot a year ago, I began to have problems. That also coincided with the lack of "support".. Apparently, there is much wrong with the service. The last time I had to call "support" I was actually told "It's not my problem". After no further response from their "engineers" I decided to change servers. Ironically, I still get email messages asking if my "issue" is resolved. I have given up responding as directed as I never got a reply.

I've tried all the top host recommended by a bunch of review companies and out of 11 hosting companies, downtownhost is by far the BEST i've used... Going on 1 year now and can say i am moving all my clients to this host... Fast and reliable with REAL support in REAL time... A++++++ for me

I was pretty happy with this host until about 2 weeks ago. I started with them in fall 2006. Their website (for support, info, etc) is sub-par, but there have been steady improvements in the last 1.5 years. In general, emails to support are answered within a day, if not sooner, even at night/on weekends.

However, sometime around 3 weeks ago, they changed something that seems to do with how PHP works. They didn't send an email warning about the change in advance. Just one day, I logged on to make sure everything was OK, and the site was down. I sent in a support ticket and they did respond right away and helped me get it back up quickly. However, since then, I have had a number of problems that did not exist before and support has been slower and slower to respond. I don't ever know what they did, and I'm not a pro, so I don't know why I'm getting the various errors and how to fix them. Very disappointing.

I signed up for this host on 6/28/2006 according to the welcome email that I found just before making this review so I could have correct dates.

Now I wish to state how I feel about this host. I personally love this host even though at this time I do not have an active site hosted with them I will get into why later.

In my opinion the support is beyond perfection and if this site had some thing beyond perfection its what I would give this host. Mainly because they go above and beyond what I ask for or put in my support tickets.

Now I do wish to list issues I have had with them which were all worked out.

First issue was with the need for php 5 around this time last year. the server I was on was upgraded how ever it broke other sites so was downgraded and I was moved to a server that had both php 4 an 5.

Second issue was when a site on the server I was on was causing the CPU to spike and taking my site down. I was then moved again to another server.

Third issue was when my own site was causing the cpu to spike. They contacted me and told me which script was causing it, which turned out to be my shoutbox so I then removed it and got a better one, better in the fact it uses less cpu but also has less features but still works fine for me.

The last issue which was back before I moved my site from this host to another one was when my site kept going down at random times for a week and it was later found another site was running a script that kept crashing apache. I should mention this is only 1/2 the reason why I switched hosts the other was the need for more space then what this host offers.

I do how ever plan on opening a site called ocpower.info and it will use my account on this host.