Have had them for years but when they choose to make more money they let you go a day or two for invoice payments with no issue then they jump on you one month with high fees.

I also have had issues with them with security but not with sites of the same script elsewhere.

Lastly I had major issues they said that were related to my site - it was them. Lasted 5 days!

Avoid them - I am switching!

I have been hosting with ReseelerZoom close to 2 years and while the customer support is courteous, its is very very slow and can have the same issues coming up every few weeks. The response from Support Manager as well as their CEO Greg Landis is non-existent on even repeated escalations. On not meeting their SLAs you have to take up the issue more than a few times to get a credit. Very very sad indeed. I have finally given up and decided to move.

We have been with ResellerZoom for about 4 years. Most stressful years of my life. In 2009 alone there were 7 different periods of down-time that they themselves reported on their forums but this does not include the countless times that service is down, no emails, no response from server. It has been very damaging to my business and reputation. So please do not risk your sanity and business with this company.

Hope that helps you stay well away from this company.

I had been with Reseller Zoom (a division of Hosting Zoom) for 3 years and they were pretty good for those 3 years but the recent 3 months our server has gone down on a almost daily basis. When you contact support the site will usually come back up and they would say there is no issue but our 3rd party monitoring service showed the server going down on a daily basis. It became apparent they have no idea how to manage servers and keep them from being overloaded. They have "Failover servers" that fail all the time.

In summary, stay away from Reseller Zoom you will lose clients if you go with them.

I signed up for reseller account with RZ and I tell you my experience was pathetic. First their servers were too slow, second they developed DNS problem and they did not even inform me about that, down for around 10 days and then they changed servers.

Can you afford a 10 days downtime?

I'm clientof RZ and since March i don't have any problems with this host. :)

Stay away from resellerzoom, they have downtime all the time, dos attacks are every 3 days or so,

worst host ive ever dealt with

Great uptime, no noticeable downtime in my months using the service. Occasional high loads / slow loading times. The support was generally fast and helpful most of the time. I have no complaints about them.

Been with RZ for over 3 years now and still a happy customer. Uptime overall is excellent, support very helpfull and no complaint about the server/connection from me.

The first host provider I have stayed for longer than 3 months and still glad I found them.

Look good on paper. Reality a different story, however. Had an account with ResellerZoom for about a month, but never transitioned any of our domains over to them. Sloooow servers, with mediocre reliability and uptime. To their credit, however, the cancellations process was clean and hassle-free with no attempts to add bogus charges, etc.

I had a failover reseller account with them until my customers started seriously complaining. Their network is WAY too slow. Too many Internal 500 errors. And page load times were just unacceptable.

I've been with both ResellerZoom and Hosting zoom for 4 years now. While they were once considered a quality company, the same can no longer be said. Down time is very high, tech support doesn't speak good English, and something is ALWAYS crapping out on the servers. I'm headed out the California way....time to find a new host.

A great host at first - and I'm speaking as someone who has just left them. For the past 8 or so months they've taken on too many customers and the whole system has ground to a halt. Expect slow load times, common sever overloads and unreliable pop. Ironically the least reliable servers they have are their "Failover" ones who probably should be called FailOften.

It is sad because the people behind the company are great. I hope they sort out the system and get back to where they once were.

I could not recommend them at the moment.

Picked then a rush to get off a dying hosting service. No commitment, cheap and same features as I had with same dying host.

Has worked fine without a problem for about a year. Never down without reason.

Had one tech support call, something had blocked all my write accesses - the online chat support that was working on a Sunday night corrected it.

For the price - beyond expected service.

Undependable, unpredictable, and getting worse by the week. I have been with them for two years, and it's about six months too long. Practically every day there is some aspect of the system that is either completely dead or dying, or spasmotic