ICDSoft
Host Information
ICDSoft has been specialized in software development since 1993. In 1999 we have expanded our business profile to include shared web hosting. Since then, we have grown by leaps and bounds to become one of the fastest growing and profitable hosting providers. ICDSoft Ltd is privately owned and completely debt-free. At present, our customers span the globe residing in over fifty countries.
Add your own ICDSoft review now!
Average Ratings for ICDSoft
Web Hosting Reviews for ICDSoft
| xbox360clan-groundzero | 19 Aug 08 |
|---|---|
|
very good 
|
|
| Alan Armstrong | 27 Jun 08 |
|---|---|
|
I have used ICDSoft for about three years. I use them to host three different web sites. The reliability has been outstanding. Control panel is very easy to use and intuitive. Webmail is also very easy and convenient. Great value at the price. 
|
|
| Watchmanz | 16 Dec 07 |
|---|---|
|
I was with ICDSoft for several years before I moved to my current provider, Surpass Hosting. I left ICDSoft as my account was suspended without notice - apparently an update script someone was running for me to create a backup utilized too many resources. I could understand their point, but to not email me or ring me about this is not acceptable - they had all my details. I only found out when my site members started texting and phoning me asking why my site was dead. After years of being with them, that was not acceptable to me and, although they apologized, the damage had been done with my sites down for a considerable time. Aside from that unfortunate incident however, only their low amount of mysql domains, parked domains, and subdomains annoyed me. Other than that, I can state their service was exemplary, their prices were very reasonable, and the uptime was commendable. 
|
|
| ICDSoft's Response |
|---|
We appreciate the good words about our service! About the situation with the suspension of the account: The account was suspended because the activity on it caused high load on the shared hosting server. In such cases, the priority task for us is to resume the normal operation of the server, then to investigate what caused the high load, and inform the account owner. In the particular case, the customer contacted our support staff almost immediately (10 minutes) after the suspension of the account, leaving for us not enough time to investigate the problem and send a notification to him. We understand that it might be unfair for the account owner, first to have the account suspended and then to inform him.However, the situation is unfair for all other customers on the same server as well. In cases when the server is basically irresponsive, investigating the particular problem and contacting the account owner prior to the suspension will definitely prolong the server downtime - which we want to avoid at any cost. We issued an apology to the customer, because we felt that it is not right for him to contact us about the disabled account when it should be the other way round. However, this happened not because we generally fail to send notifications about suspension of some services, but because we did not have enough time to contact the owner and provide him with relevant information on the problem. Best regards to all, ICDSoft Team |
| OwenTech | 16 Feb 07 |
|---|---|
|
I came across ICDSoft after reading rave reviews at another review forum. I tried them and found they have excellent services, at low rates. One of the things I like most is ther very fast response time to the questions I have about any of their services, and some not even related to their services (such as PHP code). They normally respond in less than 10 minutes. They also have a reseller program that I am using, and have registered about six sites there.
|
|
Help us to help you! - Review this host!
Individual reviews are not necessarily our views and we reserve the right to remove any review or host for any reason.